Privacy Policy

1. Introduction

This Privacy Policy explains how LightFactory (evolved from AnotherC4) ("LightFactory", "we", "us", or "our") collects, uses, and protects your information when you use our AI-native IDE. By using LightFactory you agree to the practices described here. This policy should be read together with our Terms & Conditions.

2. Information We Collect

We collect the following categories of information:

• Account information — your name, email address, and billing details when you subscribe.
• Usage data — how you interact with features, including diagnostics and crash reports.
• Project context — code and metadata you choose to process with our AI features, used only to provide the service.
• Device and log data — IP address, operating system, and application version.

3. How We Use Your Information

We use your information to provide and improve LightFactory, process payments, generate diagrams and reviews, communicate with you about your account, provide support, and maintain the security of the service. We do not sell your personal information, and we do not use your private source code to train foundational models.

4. Data Storage & Security

We store your information using reputable cloud infrastructure providers and apply industry-standard safeguards, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission or storage is completely secure, but we work continuously to protect your data.

5. Third-Party Services

We rely on trusted third parties — such as payment processors, cloud hosting, and analytics providers — to operate LightFactory. These providers process information only as needed to perform their services and are bound by their own privacy and security obligations.

6. Cookies

Our website uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect some functionality.

7. Your Rights

Depending on your location, you may have rights under regulations such as the GDPR and CCPA, including the right to access, correct, export, or delete your personal data, and the right to object to or restrict certain processing. To exercise these rights, contact us using the details below and we will respond within the timeframes required by law.

8. Data Retention

We retain personal information for as long as your account is active or as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

LightFactory is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, for material changes, take reasonable steps to notify you. Your continued use of LightFactory after changes take effect constitutes acceptance of the updated policy.

11. Contact Information

For any privacy questions or requests, contact us at adam.haeger@sweetconsulting.no.